What do Travel Managers and Purchasers expect from their TMC?
FCM Travel Solutions and DéplacementsPros have interviewed 900+ business travel decision makers/purchasers in France, Belgium, Luxembourg and Switzerland about their expectations from their TMC: What are their technological support needs? How is the service delivered by their TMC perceived? What are the expectations in terms of innovation?
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*please, kindly note that this white paper is only available in French.